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| Security When you shop at AllPosters.com, our secure server encrypts all of your personal information, including name, address and credit card information. Our industry standard encryption ensures no one can access or use your personal information. We are so confident that your transactions on our secure server will always be safe that we guarantee your protection in the event of an unauthorized interception and use of your credit card. Most banks either cover all charges or limit your liability to $50.00 ; we will compensate you for the amount of your liability, up to $50.00.
Privacy We know your privacy is important to you and AllPosters.com is committed to protecting your information.
The information we need: When you place an order, we will ask for your contact information (i.e., name, shipping address, and e-mail address) and, if you are paying by credit card, financial information (like credit card number and expiration date.) We have partnered with a credit card processing company to assist us in processing your payment; however, that company does not retain, share, store, or use personally identifiable information for any secondary purposes. The information you provide us is used for processing and fulfilling your order and contacting you if we have problems processing your order.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law and when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process. What we do with your information: The private information that you give us when you place an order or utilize one of our special services is used to process and fulfill your order or request. This information may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more helpful and relevant to you.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law and when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.
Our Commitment: AllPosters.com is committed to protecting your privacy. We use the personal information you give us, such as your billing, shipping and e-mail addresses, to process and keep you informed of your order. You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable. Under no circumstances do we rent, trade or share your e-mail address with any other company for marketing purposes. However, we do make our mailing list available to carefully screened companies whose products or services might interest you.
Choice to opt-out: If you are no longer interested in receiving announcements and other marketing information from us, please e-mail your request to Requests@allposters.com. Please include your complete name and mailing address (as well as your e-mail address) if you prefer not to receive direct mail postcards or catalogs from us.
Updating your personal information: If your personal information changes, we provide you a way to correct, update or remove the personal data you provided to us. You can make necessary changes by contacting our customer service department via e-mail at: Requests@allposters.com, or via phone at one of the following numbers:
Corporate Headquarters: (510) 879-4700 (In English)
Customer Service: U.S. Customers (Toll Free): (888) 654-0143 (In English) French Customers (Toll Free): 0800-91-9946 (In French) Other International Customers: (510) 740-1300 (In English) (In French)
Fax: (510) 588-3915
IP address and cookies: We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.
In addition, AllPosters.com, like almost all large e-commerce Web sites, uses 'cookies'. Cookies are bits of information that are stored on your computer by your Web browser. Although our cookies don't store any of your private information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit. Whether you want your Web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies.
We may also collect and share information about the pages that you visit on our site, but this information is not personally identifiable. We may use selected reputable third parties for marketing and analysis purposes. We require such companies to maintain all information in the strictest confidence. How we protect your information: When you shop at AllPosters.com, our secure server encrypts all of your personal information (including name, address and credit card information) before it gets to us, and protects it against any unauthorized access. All secure pages are earmarked by an 'https' address instead of an 'http' address. All our pages that have an 'https' address are secure and protected (e.g. while you place an order).
We link to other sites: This Web site may contain links to other sites. Please be aware that we, AllPosters.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. Notification of changes: If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent.
Your Agreement: By using our website or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy.
Contact us: If you ever have any questions regarding our privacy policy please contact us.
Corporate Headquarters: (510) 879-4700 (In English)
Customer Service: U.S. Customers (Toll Free): (888) 654-0143 (In English) French Customers (Toll Free): 0800-91-9946 (In French) Other International Customers: (510) 740-1300 (In English) (In French)
Fax: (510) 588-3915
AllPosters.com 2100 Powell St, 13th Floor Emeryville, CA 94608-1803 USA
Service@allposters.com
Privacy Policy Effective Date: October 20, 2004
Quality: AllPosters.com is committed to quality products and your satisfaction is 100% guaranteed!
If for any reason you are not completely satisfied with your purchase, you may return it within 30 Days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.
To return your item(s) please pack them in the original tube or box and include the completed Return Instructions form which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Refund.
Top 5 Questions about Our Guarantees Is ordering from you on the Internet safe & secure?
We guarantee your Security, your Privacy & the Quality of our products. In fact, to reflect our commitment, we have partnered with and have received both licenses and awards from the Better Business Bureau, the leading consumer protection advocate. To review our commitments, visit the Our Guarantees section.
How can I order from you without putting my credit card on-line?
Pay by Phone (Credit Card): Place your order on-line then call Customer Service to give us your Credit Card payment information.
Pay by Mail (Check/Money Order): Place your order on-line then mail your check to our Order Processing department for processing. Check/Money Orders accepted on orders shipping to United States addresses only. Payments recieved for orders shipping outside the United States will not be accepted.
Allposters.com only offers off-line payment options to customers within the United States. For more information on our payment methods, visit the Payment Methods portion of the help section. Do you share my personal information?
AllPosters.com is committed to protecting your privacy. We use the private information you give us, such as your billing, shipping and e-mail addresses, to process and keep you informed of your order. For a few services, special offers, or partner promotions, we may collect personal information, such as your e-mail address and billing or shipping information, on behalf of other parties and share it with them so they can provide the service or special offer to you, but only with your consent.
What if I'm not satisfied with my purchase?
AllPosters.com is committed to quality products and your satisfaction is 100% guaranteed!
If for any reason you are not completely satisfied with your purchase, you may return it within 30 Days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.
To return yourt item(s) please pack them in the original tube or box and include the completed Return Instructions form which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Refund.
How can I take my e-mail address off of your PosterClub newsletter?
If you are no longer interested in our PosterClub newsletters or other special announcements, you may opt-out of receiving these notices by e-mailing us at: Requests@allposters.com. Unless you ask us to, we will never contact you for any other reason than to complete your order.
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